Information We Collect
We collect information you provide directly to us when you interact with our website, including:
- Contact form submissions, name, phone number, email address, and any message you send us.
- Form submissions, including your name, phone, email, company, and the details you share when you contact us, register for an event, or apply for membership.
- Project submissions, photos and project details uploaded by our staff and member contractors through the submission portal.
- Automatic web analytics, page views, browser type, device information, referring website, and approximate location derived from your IP address.
- Cookies, small data files stored on your device for basic site functionality and to remember your preferences.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries, membership questions, and quote requests.
- Provide cost estimates and follow up about services and events.
- Operate, maintain, and improve our website and member programs.
- Send important communications about your account, membership, or event registrations.
- Understand how visitors use our site so we can improve content and user experience.
Information Sharing and Disclosure
We do not sell your personal information. We do not use your data for advertising targeting. We do not share your information with third parties for their marketing purposes.
We share information only with service providers that help us operate the website:
- Database hosting for storing form submissions and content.
- Website hosting for serving the site to visitors.
- Email and communication tools so we can respond to you.
We may also disclose information when required by law, to enforce our Terms of Service, or to protect the rights, property, or safety of Southwest Hardscapes Association, our members, or others.
Data Storage and Security
We use industry-standard security measures to protect your information, including encrypted connections (HTTPS) and access controls on our databases. While no system can be guaranteed completely secure, we take reasonable steps to safeguard your personal information.
We keep your information only as long as needed to provide our services, respond to your inquiries, and comply with legal obligations.
Cookies and Tracking
Our website uses cookies for basic functionality, such as remembering your preferences and keeping the site working correctly. We also use simple analytics to understand traffic patterns.
You can disable cookies in your browser settings, but some parts of the site may not work as intended without them.
Your Rights and Choices
You have the right to:
- Access the personal information we hold about you.
- Correct information that is inaccurate or out of date.
- Delete your information, subject to legal retention requirements.
- Opt out of non-essential communications at any time.
To exercise any of these rights, email us at the address below and we will respond within a reasonable timeframe.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. Significant changes will be highlighted on the site. Your continued use of the website after changes take effect means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
- Southwest Hardscapes Association (SHA)
- Email: info@southwesthardscapesassociation.com
- Website: https://southwesthardscapesassociation.com/